Vanzebo Laser LLC was established in 1995 to improve the service levels found in the office equipment industry. At the time, office equipment repairs often lingered for several days and usually involved several visits from a service technician. Dispatch was slow; downtime was extended. Our founders knew there must be a better way.
By outfitting service technicians with a mobile warehouse, Vanzebo Laser was able to complete most repairs in one visit. Defining service zones for each technician allowed us to arrive quickly and complete a greater number of calls in a given day. Supplying toner became a top request from our customers who were amazed at how often we said “Yes, we can do that.” Our competition began to notice this little company making these outrageous claims.
Vanzebo Laser – We will fix your printer or fax machine within 4 hours of your call, at your office. Guaranteed! No trip charges, one flat rate for your service or repair. We will also manage your inventory for FREE, clean your printers and fax machines for FREE, and even pick up your used cartridges for FREE.
Our competition thought we’re crazy and so they stayed with their slow, expensive, and frustrating business model.
Vanzebo Laser became one of the largest service organizations in the Bay Area in a matter of a few years. Clients large and small came to trust us with their office equipment and supply needs. From San Jose to Oakland and even high in to the wine country Vanzebo Laser remained true to our 4 hour guarantee.
In early 2000, Vanzebo Laser expanded in to the Sacramento Valley. Bringing our now well-established and sometimes imitated business model to the capital city. “What is a Vanzebo?” we often heard as we introduced ourselves to our first clients in the region. It didn’t take long for our name to become recognized and for our company motto to emerge: “We Keep Business in Business”.
Through the years we have made it a priority to keep our customers first. We still would rather say “Yes, we can do that!” Always working to improve our company, Vanzebo Laser was one of the first members of the Bay Area Green Businesses. We always try to source local and don’t forget the Made in the USA labels on our toner products. We believe in our model and our products. We would like to thank all of our current and future clients for your support and patronage, you are Vanzebo too!